Terms of service

 

Terms of Service

Last updated: June 23, 2025

OVERVIEW

This website is operated by Dips & Spreads (Pvt) Ltd under the Nutri Ninja brand. Throughout the site, the terms “we”, “us”, and “our” refer to Dips & Spreads (Pvt) Ltd. We offer this website, including all information, tools, and services available on this site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before accessing or using the website. If you do not agree with all terms and conditions, you may not access the site or use any services.

We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page for updates. Continued use of the site following changes means you accept the updated Terms.

Our store is hosted by Shopify, which provides us with the e-commerce platform that enables us to sell our products and services online.


SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your place of residence or that you have provided consent for any minor dependents to use this site under your supervision. You may not use our products for any illegal or unauthorised purpose. You must not transmit any harmful code, malware, or viruses. Any violation of the Terms will result in immediate termination of your access to the Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding payment information) may be transferred unencrypted over various networks. Payment details are always encrypted. You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our express written permission.


SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information made available on this site is inaccurate or incomplete. The content is for general reference and should not be solely relied on. We may update content but are not obligated to do so. You agree it is your responsibility to monitor site changes.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices of our products are subject to change without notice. We may modify or discontinue the Service without prior notice. We are not liable for any changes, suspensions, or discontinuations.


SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online and in limited quantities. These are subject to our Exchange & Returns Policy. We aim to display product images and colours accurately but cannot guarantee your screen displays them perfectly.

We may limit sales on a case-by-case basis and reserve the right to limit quantities or discontinue products. All descriptions and prices are subject to change at our sole discretion.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to cancel or limit orders at our discretion. This may include orders from the same account, payment method, or address. If we make a change, we may attempt to notify you by email or phone.

You agree to provide accurate and up-to-date account and payment information. Please promptly update your details to complete transactions successfully.

For more, see our Returns & Exchanges Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools we do not control. You acknowledge that we provide these tools “as is” and “as available” without any warranties. Use of such tools is entirely at your own risk and discretion.

Future new features or services on the website will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Some content or services may include materials from third parties. Links may direct you to external websites that are not affiliated with us. We are not responsible for their content or accuracy and make no warranty regarding them.

Please review third-party policies before engaging in any transactions with them. We are not liable for any harm or losses resulting from third-party websites or products.


SECTION 9 – USER COMMENTS AND SUBMISSIONS

By submitting any content (including suggestions or reviews), you grant us the right to edit, publish, and use that content in any medium without restriction. We are under no obligation to maintain submissions in confidence or to compensate you.

You are responsible for the legality and originality of your submissions. You must not post unlawful, offensive, or misleading content, nor misrepresent yourself.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the site is governed by our Privacy Policy.


SECTION 11 – ERRORS AND OMISSIONS

From time to time, the website may contain errors or inaccuracies related to product descriptions, pricing, shipping, or availability. We reserve the right to correct such issues without prior notice, including after an order has been submitted.

We are not obligated to update any information unless required by law.


SECTION 12 – PROHIBITED USES

You may not use the website for any unlawful, abusive, or malicious purpose, including:

  • Violating laws or regulations

  • Infringing on intellectual property

  • Uploading viruses or malicious code

  • Harvesting personal data

  • Spamming, phishing, or scraping

  • Interfering with site security

We reserve the right to terminate access if you violate these terms.


SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of the Services. All services and products are provided "as is" without warranties of any kind, express or implied.

In no case shall Dips & Spreads (Pvt) Ltd or its team be liable for any indirect, incidental, or consequential damages, including loss of data, revenue, or use.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Dips & Spreads (Pvt) Ltd and its directors, staff, affiliates, and suppliers from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, it shall not affect the enforceability of the remaining provisions.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us. You may stop using the site at any time. We may terminate access without notice if you violate these Terms, and you will remain liable for any outstanding payments.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and other policies posted on the site, represent the entire agreement between you and us. Any ambiguities shall not be construed against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Sri Lanka.


SECTION 19 – CHANGES TO TERMS

We may revise these Terms at any time. It is your responsibility to check for updates. Continued use of the site after changes means you accept the updated Terms.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be directed to us at:
📧 Email: contact@nutrininja.lk
📞 Phone: +94 76 158 7923
🏢 Address: 89 Thalahena Road, Malabe, 10115, Sri Lanka